Ontario Creating Registry For Personal Support Workers

McGuinty Government Working With PSWs To Deliver Quality Health Care

Ontario is creating a registry of personal support workers (PSWs) that will better recognize the work they do for Ontarians, while helping to better meet the needs of the people they care for.

PSWs will have the opportunity to sign up with the registry and provide key information such as: contact information, current employment, educational background and years of experience. Employers and the public could use the registry to verify this important information, and employers would be better informed to meet patient needs.

PSWs provide care to seniors, people with disabilities and those with complex health needs. This registry will enable the government to work in partnership with PSWs to better meet the health needs of these vulnerable groups, leading to improved health outcomes.

The registry will be up and running no later than the summer of 2012.

Today's announcement is part of the government's Open Ontario Plan to provide more access to health care services while improving quality and accountability for patients.


  • Personal support worker day is May 19th and recognizes the contributions of personal support workers to our health care system.
  • There are an estimated 90,000 personal support workers in Ontario with about 57,000 providing care in long-term care homes and 26,000 in home care through community health agencies. About 7,000 personal support workers provide care in hospitals.
  • The work of personal support workers ranges from assisted daily living tasks (such as personal hygiene, transferring clients between bed and chair, taking medication and doing light housework) to delegated health procedures (such as changing dressings, tube feedings and oxygen therapy).
  • To date, stakeholders have provided valuable input into this registry. Consultations with PSWs, their representatives and other stakeholders will begin in the summer.
  • The British Columbia government created a registry for first care aides and community health workers in January 2010.

Find out more about home care and long-term care homes.

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